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FAQs

Delivery FAQs

How long does it take for my order to ship?

Our dispatch timings actually differ from product to product. Estimated dispatch times can be found within the Delivery & Returns tab. Typically 2-3 days to package and process an order and we ship USPS Priority 2-4 days to be delivered in USA, for more information check out our Shipping & Returns page.

Do you accept international orders?

Why yes we do. To find out more about our international delivery, check out our Shipping & Returns page.

Will my order require a signature upon delivery?

No USPS Priority does not require a signature.

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General FAQs

What forms of payment do you take?

Paypal, Mastercard, Visa, Discover, and American Express

Do you sell wholesale?

Yes we do. We have been carried by some of the top boutiques in the country and we are always looking for quality stores and boutiques to do business with. Contact one sales team to receive all the necessary information at sales@hughsimms.com. Check out our wholesale page for additional information. Hugh Simms Wholesale Page 

What stores has carried Hugh Simms?
We are carried by multiple boutiques and stores across the country and world wide.
Top accounts: Fred Segal in Los Angeles, Kitson in Beverly Hills, Atrium in NYC, and Kin in Hollywood.

Do you do customer designed production?

Sorry we do not. Every product is designed by Hugh Simms to ensure our brand integrity. In certain circumstances if the volume is significant Hugh will work with an individual on a custom product. We do occasionally team up with organizations usually a charity to make a single Hugh Simms product customized to them. 

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Wedding Information

We love to work with you on your special day?

Check out our wedding page for more information.
You can also contact our sales team with additional questions at sales@hughsimms.com