We provide fast and free USPS priority shipping on all orders. In today's world we understand the importance of receiving products quickly.
Typically 2-3 days to package and process an order and we ship USPS Priority 2-4 days to be delivered in USA. Holiday hours may affect USPS delivery times.
Yes we do.
No USPS Priority does not require a signature.
A big part of our business and we enjoy working with boutiques to create a unique experience you can not get from mainstream brands.
We are carried by multiple boutiques and stores across the country and world wide.
Top accounts: Fred Segal in Los Angeles, Kitson in Beverly Hills, Atrium in NYC, and Kin in Hollywood.
Yes we do. We have been carried by some of the top boutiques in the country and we are always looking for quality stores and boutiques to build a relationship with. Contact one sales team to receive all the necessary information at firstname.lastname@example.org.
If you don't find the answer you are looking for drop us a message on the contact page. Our Hugh Simms team is eager to help.
Yes we do. We have done products for many weddings and have been featured in a number of wedding magazines. Contact: email@example.com.
Yes we do.
• For all exchanges, please refer to HUGHSIMMS.com to make sure that the product you desire is still available. Availability of replacement
items is not guaranteed. You will receive an email notification upon the completion of exchange processing.
• All exchanges must be accompanied with a receipt (reverse side) within 60 days of the purchase date on your invoice to be eligible
• If you are exchanging an item because of a mistake on the part of HUGHSIMMS.com or because of quality issues, we will pay the shipping cost
to send a replacement item to you. The replacement order will be sent via Standard Ground Delivery.
To Return or Exchange, follow the next 3 steps:
1.FILL OUT THE FORM BELOW: Please fill out this Returns & Exchanges form completely and include the entire form in your return/exchange
package. All of your personal/shipping info is on the reverse side of this form, so please retain a copy of the original receipt for yourself.
2.REPACK THE MERCHANDISE: The merchandise shall be returned in its original apparel box.
3.SHIP:Please mail return and exchange package to: HUGH SIMMS LLC, Attn: Return and Exchange, 2058 North Sycamore, Los Angeles CA 90068
We recommend you select a service that provides tracking information. HUGH SIMMS LLC is not liable for any packages lost during the
returns process if tracking information is not available via alternative carrier.
If you have any questions about our returns or exchange policies, please contact us at firstname.lastname@example.org and we will be happy to assist you.
If you prefer to speak to a human being, provide your contact information and we will call you back.
Thank you for being part of HUGH SIMMS!
We take the issue of your personal privacy very seriously. We pledge to never make available to any third party your personal information. We will never sell your name or email address to anyone, including other publishers or advertising partners. Collected information
To continually improve our website experience for our customers, we may collect and process the following data about you:
Information about your use of our site via Google Analytics. Such information includes pages viewed, traffic data, location data and other communication data.
Information provided voluntarily by you, for example, when you register for our email newsletters or make a purchase.
Information that you provide when you communicate with us by any means.
If you wish, you can adjust the settings on your computer/device to decline any cookies.
We use your collected information to provide the best possible service to you. In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our products.
To provide information to you relating to other products that may be of interest to you when you have consented to receive such information.
To inform you of company news or offers when you have consented to receive such information.
We currently process all of our payments using PayPal. PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal aspect of our payment process, their server checks that you're using an approved browser – one that uses SSL 3.0 or higher.
Links to third parties
Access to your information
In accordance with the Data Protection Act 1988 and 2003, you have the right to access any information that we hold relating to you.
Please do not hesitate to regarding any matter relating to this policy.